Credit Acceptance Corporation: If you wish to be berated of cursed out then de...
A Credit Acceptance Corporation customer review by GetHuman user ~blackgriff from October 29th, 2017
Background on ~blackgriff's case
GetHuman: ~blackgriff - can you tell our other Credit Acceptance Corporation customers when your case took place?
~blackgriff: Yup. It was afternoon, on October 19th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~blackgriff a list of common Credit Acceptance Corporation problems)
~blackgriff: "Find account number" was why I was trying to call.
~blackgriff's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blackgriff: If you wish to be berated of cursed out then deal with Credit Acceptance. They have the worst customer service imaginable and the business model is to charge you fees above your car note and the threaten you to make a payment. They treat people like dirt an if you are an investor beware of your stock value in a company that created such a bad taste in the customers mouth.
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~blackgriff: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blackgriff: I'd give them a three out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~blackgriff: For that I would say two out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~blackgriff: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blackgriff taken from his Credit Acceptance Corporation customer service problem that occurred on October 19th, 2017.