Credit Acceptance Corporation: This place is ridiculous! I would recommend tha...
A Credit Acceptance Corporation customer review by GetHuman user ~The One from November 14th, 2017
Background on ~The One's case
GetHuman: ~The One - can you tell our other Credit Acceptance Corporation customers when your case took place?
~The One: Sure. It was evening, on November 5th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~The One a list of common Credit Acceptance Corporation problems)
~The One: "Question" was why I was trying to call.
~The One's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The One: This place is ridiculous! I would recommend that no one, under any circumstances, use this company! You are asking for trouble! I had a car financed through them. Worst mistake of my life. The car was a lemon. I could not afford car payments and car repair, so I called them and said to come get the car as I don't have the money and I was getting further into debt. They did come to get the car. I called them a week later asking about the remaining balance on the loan. I was told that the car would be sold that following week and to call back then. I did and left my name and number on a voicemail. I never got a call back ever, and finally, I got tired of calling and quit making attempts. **Three months ago, I found out that they were filing a judgment against me and were planning on garnishing my paycheck. The only reason I even knew this was about to happen was because I looked myself up on my local clerk of courts website. I never ever received anything from this company in writing or
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~The One: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The One: I'd give them a three out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~The One: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~The One: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The One taken from his Credit Acceptance Corporation customer service problem that occurred on November 5th, 2017.