Delta Airlines Skymiles: I used the option to call me back and the syste...
A Delta Airlines Skymiles customer review by GetHuman user ~toadster from November 22nd, 2017
Background on ~toadster's case
GetHuman: ~toadster - can you tell our other Delta Airlines Skymiles customers when your case took place?
~toadster: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Delta Airlines Skymiles, and if so, how?
GetHuman: And which of these common Delta Airlines Skymiles customer issues best describes the reason you wanted to talk to them?
(Shows ~toadster a list of common Delta Airlines Skymiles problems)
~toadster: "Missing item" was why I was trying to call.
~toadster's review of Delta Airlines Skymiles customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines Skymiles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~toadster: I used the option to call me back and the system advised a call between ** and **mins, so that was good.. **However though I have close to quarter million miles and I am looking to book a one way ticket (for *) *.*months from now, apparently NOTHING is available! Only biz class seats, and get this each ***K* miles (from Del to Bos) which usually go for about **K miles (economy).. **Delta miles are a POS.. I have booked (have over ***K miles in United) and biz RT tix from India to Boston for ***K miles per tix and *$** in fees. Economy at **K miles RT**geez if I could unload skymiles, I would do it in a hearbeat!
GetHuman: Let's quantify your experience contacting Delta Airlines Skymiles. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines Skymiles problem?
~toadster: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~toadster: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines Skymiles's ability to quickly and effectively address your problem?
~toadster: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines Skymiles customers?
~toadster: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines Skymiles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~toadster taken from his Delta Airlines Skymiles customer service problem that occurred on November 17th, 2017.