Delta Airlines: Our first time flying with Delta but so far the...
A Delta Airlines customer review by GetHuman user ~Marilyn Keener from November 26th, 2017
Background on ~Marilyn Keener's case
GetHuman: ~Marilyn Keener - can you tell our other Delta Airlines customers when your case took place?
~Marilyn Keener: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Marilyn Keener a list of common Delta Airlines problems)
~Marilyn Keener: "Change flight" was why I was trying to call.
~Marilyn Keener's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marilyn Keener: Our first time flying with Delta but so far the service has been great.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Marilyn Keener: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marilyn Keener: I'd give them a two out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Marilyn Keener: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Marilyn Keener: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marilyn Keener taken from his Delta Airlines customer service problem that occurred on November 22nd, 2017.