Denny's Corp: I waited five minutes before anyone noticed we...
A Denny's Corp customer review by GetHuman user ~Robyn from November 27th, 2017
Background on ~Robyn's case
GetHuman: ~Robyn - can you tell our other Denny's Corp customers when your case took place?
~Robyn: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~Robyn a list of common Denny's Corp problems)
~Robyn: "Complaint" was why I was trying to call.
~Robyn's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robyn: I waited five minutes before anyone noticed we were in the site. Two more coiled walked in and it was even longer for them. Waitress in back , hostess no where to be found and a waiter was gathering an order. A customer wanted her wait person because her Dodd was not cooked correctly . The hostess who took my Togo order yelled down the hall for the waitress. She never showed up and a waiter had to collect her. It was ** minutes before the lady got her sausage cooked and returned to her. The worst thing I will say is these people (staff) seem to have broken smiles because they are all upside down! Horrible. This coming from a person that likes no loves Denny's.
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~Robyn: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robyn: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~Robyn: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~Robyn: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robyn taken from his Denny's Corp customer service problem that occurred on November 22nd, 2017.