Denny's Corp: Luckily I took a book. It was about **:** PM o...
A Denny's Corp customer review by GetHuman user ~Bonnie M. from November 22nd, 2017
Background on ~Bonnie M.'s case
GetHuman: ~Bonnie M. - can you tell our other Denny's Corp customers when your case took place?
~Bonnie M.: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~Bonnie M. a list of common Denny's Corp problems)
~Bonnie M.: "Make a reservation" was why I was trying to call.
~Bonnie M.'s review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bonnie M.: Luckily I took a book. It was about **:** PM on Sunday night. There were maybe *-* tables occupied & all had been waited on prior to me entering the establishment. I had to wait while the shift manager cleared tables before I was seated. I received menus fairly quickly after being seated, but had to wait while people were waited on that came in after I did. Then, after a long wait the waiter came back & asked what I had ordered again. I was about ready to leave when my food finally arrived. Then I had to request silverware to eat with. The food was good, but I was never offered a refill on my coffee. I seriously doubt I will ever eat at a Denny's again.
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~Bonnie M.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bonnie M.: I'd give them a two out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~Bonnie M.: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~Bonnie M.: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bonnie M. taken from his Denny's Corp customer service problem that occurred on November 18th, 2017.