Dept of Child & Families, Access Florida: Government employees DON'T CARE!!!! BUROCRACY...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~ceci from November 7th, 2017
Background on ~ceci's case
GetHuman: ~ceci - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~ceci: Sure. It was morning, on October 30th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~ceci a list of common Dept of Child & Families, Access Florida problems)
~ceci: "Local services" was why I was trying to call.
~ceci's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ceci: Government employees DON'T CARE!!!! BUROCRACY!!! Last month I went to the Cutler Bay office to see if I could speak to someone. I was in line before they opened up and when they opened the doors all the office personel were having breakfast rigt in front of everyone. They didn't seem to care that we waited in line to speak to them and we were still waiting and looking at them joking around and eating. An hour went by and they hadn't called anyone. I just hope that one day they feel the way I felt and go thru what I've been going thru. KARMA!!!!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~ceci: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ceci: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~ceci: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~ceci: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ceci taken from his Dept of Child & Families, Access Florida customer service problem that occurred on October 30th, 2017.