Dept of Child & Families, Access Florida: I actually never got a hold of a person. when t...
A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-355039 from November 13th, 2017
Background on GetHuman-355039's case
GetHuman: GetHuman-355039 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-355039: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-355039 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-355039: "File a report" was why I was trying to call.
GetHuman-355039's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-355039: I actually never got a hold of a person. when the **** system finally would put me on hold, i waited an hour before i heard, "Thank you, Goodbye" I have * months worth of foodstamps that i can't use because my card hasn't shown up. there is absolutely nobody that i can call to get an answer out of. i don't have a car, so i can't drive to the branch in cocoa, fl to actually find out what the **** is going on. i have lost a lot of weight, and i'm almost at the point where i may have to check myself into the hospital because of being so underweight. i lost ** lbs in * month! I continue to lose weight every day. WTF! I'M HUNGRY!!!!!!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-355039: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-355039: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-355039: For that I would say four out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-355039: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-355039 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 12th, 2017.