Dermstore: My thanks and appreciation for Lakeisha in sale...
A Dermstore customer review by GetHuman user ~Glelnda from November 23rd, 2017
Background on ~Glelnda's case
GetHuman: ~Glelnda - can you tell our other Dermstore customers when your case took place?
~Glelnda: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Dermstore, and if so, how?
GetHuman: And which of these common Dermstore customer issues best describes the reason you wanted to talk to them?
(Shows ~Glelnda a list of common Dermstore problems)
~Glelnda: "Cancel order" was why I was trying to call.
~Glelnda's review of Dermstore customer service
GetHuman: So how would you sum up your experience for GetHuman's Dermstore customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Glelnda: My thanks and appreciation for Lakeisha in sales and Jackae in customer service at DermStore for their expertise and help!!!
GetHuman: Let's quantify your experience contacting Dermstore. On a scale of 1 to 5, how easy is it go get help on a Dermstore problem?
~Glelnda: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Glelnda: I'd give them a five out of five on communication.
GetHuman: And what about Dermstore's ability to quickly and effectively address your problem?
~Glelnda: For that I would say four out of five.
GetHuman: And finally- any advice for other Dermstore customers?
~Glelnda: Call them early in the day or late. Don't forget any personal or account information you might need for Dermstore to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Glelnda taken from his Dermstore customer service problem that occurred on November 13th, 2017.