Dick's Sporting Goods: This is for Store *** in Omaha, Nebraska. Shane...
A Dick's Sporting Goods customer review by GetHuman user ~Jason White from November 4th, 2017
Background on ~Jason White's case
GetHuman: ~Jason White - can you tell our other Dick's Sporting Goods customers when your case took place?
~Jason White: Yeah. It was morning, on October 31st.
GetHuman: Did you reach out to Dick's Sporting Goods, and if so, how?
GetHuman: And which of these common Dick's Sporting Goods customer issues best describes the reason you wanted to talk to them?
(Shows ~Jason White a list of common Dick's Sporting Goods problems)
~Jason White: "Warranty claim" was why I was trying to call.
~Jason White's review of Dick's Sporting Goods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dick's Sporting Goods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jason White: This is for Store *** in Omaha, Nebraska. Shane McClure, Doc and a manager named Dave. These guys were great and deserve many cudos
GetHuman: Let's quantify your experience contacting Dick's Sporting Goods. On a scale of 1 to 5, how easy is it go get help on a Dick's Sporting Goods problem?
~Jason White: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jason White: I'd give them a one out of five on communication.
GetHuman: And what about Dick's Sporting Goods's ability to quickly and effectively address your problem?
~Jason White: For that I would say four out of five.
GetHuman: And finally- any advice for other Dick's Sporting Goods customers?
~Jason White: Call them early in the day or late. Don't forget any personal or account information you might need for Dick's Sporting Goods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jason White taken from his Dick's Sporting Goods customer service problem that occurred on October 31st, 2017.