Dick's Sporting Goods: found out what I wanted to know.
A Dick's Sporting Goods customer review by GetHuman user ~just me from November 26th, 2017
Background on ~just me's case
GetHuman: ~just me - can you tell our other Dick's Sporting Goods customers when your case took place?
~just me: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to Dick's Sporting Goods, and if so, how?
GetHuman: And which of these common Dick's Sporting Goods customer issues best describes the reason you wanted to talk to them?
(Shows ~just me a list of common Dick's Sporting Goods problems)
~just me: "Cancel order" was why I was trying to call.
~just me's review of Dick's Sporting Goods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dick's Sporting Goods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just me: found out what I wanted to know.
GetHuman: Let's quantify your experience contacting Dick's Sporting Goods. On a scale of 1 to 5, how easy is it go get help on a Dick's Sporting Goods problem?
~just me: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just me: I'd give them a one out of five on communication.
GetHuman: And what about Dick's Sporting Goods's ability to quickly and effectively address your problem?
~just me: For that I would say two out of five.
GetHuman: And finally- any advice for other Dick's Sporting Goods customers?
~just me: Call them early in the day or late. Don't forget any personal or account information you might need for Dick's Sporting Goods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just me taken from his Dick's Sporting Goods customer service problem that occurred on November 25th, 2017.