Disney Movie Club: DO NOT JOIN IF YOU WANT *D MOVIES. Disney Movie...
A Disney Movie Club customer review by GetHuman user ~Ken Cometa from November 3rd, 2017
Background on ~Ken Cometa's case
GetHuman: ~Ken Cometa - can you tell our other Disney Movie Club customers when your case took place?
~Ken Cometa: Yup. It was morning, on October 29th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Ken Cometa a list of common Disney Movie Club problems)
~Ken Cometa: "Return an Order" was why I was trying to call.
~Ken Cometa's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ken Cometa: DO NOT JOIN IF YOU WANT *D MOVIES. Disney Movie Club only has * over priced *D movies. Amazon has many Disney *D movies at much better prices with free shipping over ** dollars. I'm very sorry I joined, now I have to pay **.** plus shipping times * to complete my membership. The club management should be fired for the clubs poor selection of current *D titles.
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~Ken Cometa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ken Cometa: I'd give them a four out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~Ken Cometa: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~Ken Cometa: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ken Cometa taken from his Disney Movie Club customer service problem that occurred on October 29th, 2017.