Disney Movie Club: I didn't have to listen to an automated system...
A Disney Movie Club customer review by GetHuman user ~Lindsey Link from November 26th, 2017
Background on ~Lindsey Link's case
GetHuman: ~Lindsey Link - can you tell our other Disney Movie Club customers when your case took place?
~Lindsey Link: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Lindsey Link a list of common Disney Movie Club problems)
~Lindsey Link: "Update Account Info" was why I was trying to call.
~Lindsey Link's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lindsey Link: I didn't have to listen to an automated system so of course that was nice.
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~Lindsey Link: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lindsey Link: I'd give them a five out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~Lindsey Link: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~Lindsey Link: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lindsey Link taken from his Disney Movie Club customer service problem that occurred on November 23rd, 2017.