Disney Movie Club: If anyone has questions or concerns with the Di...
A Disney Movie Club customer review by GetHuman user ~DMC Member Advocate from November 6th, 2017
Background on ~DMC Member Advocate's case
GetHuman: ~DMC Member Advocate - can you tell our other Disney Movie Club customers when your case took place?
~DMC Member Advocate: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~DMC Member Advocate a list of common Disney Movie Club problems)
~DMC Member Advocate: "Account Access" was why I was trying to call.
~DMC Member Advocate's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DMC Member Advocate: If anyone has questions or concerns with the Disney Movie Club, please contact Priscilla, the Member Advocate at *****@***.com or ***-***-****. She will be able to help you!
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~DMC Member Advocate: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DMC Member Advocate: I'd give them a two out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~DMC Member Advocate: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~DMC Member Advocate: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DMC Member Advocate taken from his Disney Movie Club customer service problem that occurred on November 5th, 2017.