Dominion Virginia Power: Dominion "help" is a joke. Try this number and...
A Dominion Virginia Power customer review by GetHuman user ~over it from November 17th, 2017
Background on ~over it 's case
GetHuman: ~over it - can you tell our other Dominion Virginia Power customers when your case took place?
~over it : Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Dominion Virginia Power, and if so, how?
GetHuman: And which of these common Dominion Virginia Power customer issues best describes the reason you wanted to talk to them?
(Shows ~over it a list of common Dominion Virginia Power problems)
~over it : "Complaint" was why I was trying to call.
~over it 's review of Dominion Virginia Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Dominion Virginia Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~over it : Dominion "help" is a joke. Try this number and have a blast !!! A manhole cover that belongs to this company has been rattling in front of my business for * months. Good luck trying to find somebody to fix it !! And their website is insipid. Good Luck!!!
GetHuman: Let's quantify your experience contacting Dominion Virginia Power. On a scale of 1 to 5, how easy is it go get help on a Dominion Virginia Power problem?
~over it : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~over it : I'd give them a one out of five on communication.
GetHuman: And what about Dominion Virginia Power's ability to quickly and effectively address your problem?
~over it : For that I would say two out of five.
GetHuman: And finally- any advice for other Dominion Virginia Power customers?
~over it : Call them early in the day or late. Don't forget any personal or account information you might need for Dominion Virginia Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~over it taken from his Dominion Virginia Power customer service problem that occurred on November 14th, 2017.