ESPN.com: The problem stems from someone intelligent eno...
A ESPN.com customer review by GetHuman user ~tdsding from November 21st, 2017
Background on ~tdsding's case
GetHuman: ~tdsding - can you tell our other ESPN.com customers when your case took place?
~tdsding: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to ESPN.com, and if so, how?
GetHuman: And which of these common ESPN.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tdsding a list of common ESPN.com problems)
~tdsding: "Refund" was why I was trying to call.
~tdsding's review of ESPN.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ESPN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tdsding: The problem stems from someone intelligent enough to recognise a major press release when introduced to one. We have the breakthrough for concussion proof helmets and will have the * D animation presentation in another *.* weeks. It is not something that we are going to just send to unknown persons. This * years to produce and patent. I want to speak to Skip Bayless or Steven A. This is the biggest breakthrough in sports history and are the only helmets, that will prevent concussions and TBI, and will reduce catastrophic injuries. The NFL has known about this for *.* to * years and have done nothing about it? Where is the feduciary responsibities of this organization? My name is Thomas Stone, from G-Tech ***-***-**** is my contact number! I want to give this to ESPN but I need to speak to Skip or Steven A of First Take. This is a complicated technology based on a Physics and Engineering foundation. Thank you for your time, please get this to Skip or Stephen A. I am going to put this o
GetHuman: Let's quantify your experience contacting ESPN.com. On a scale of 1 to 5, how easy is it go get help on a ESPN.com problem?
~tdsding: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tdsding: I'd give them a three out of five on communication.
GetHuman: And what about ESPN.com's ability to quickly and effectively address your problem?
~tdsding: For that I would say four out of five.
GetHuman: And finally- any advice for other ESPN.com customers?
~tdsding: Call them early in the day or late. Don't forget any personal or account information you might need for ESPN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tdsding taken from his ESPN.com customer service problem that occurred on November 14th, 2017.