Electronic Arts: The poor guy just couldn't figure out how they...
A Electronic Arts customer review by GetHuman user ~pissed off from November 24th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other Electronic Arts customers when your case took place?
~pissed off: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Electronic Arts, and if so, how?
GetHuman: And which of these common Electronic Arts customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Electronic Arts problems)
~pissed off: "Technical Support" was why I was trying to contact.
~pissed off's review of Electronic Arts customer service
GetHuman: So how would you sum up your experience for GetHuman's Electronic Arts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: The poor guy just couldn't figure out how they got my bank information.
GetHuman: Let's quantify your experience contacting Electronic Arts. On a scale of 1 to 5, how easy is it go get help on a Electronic Arts problem?
~pissed off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a two out of five on communication.
GetHuman: And what about Electronic Arts's ability to quickly and effectively address your problem?
~pissed off: For that I would say one out of five.
GetHuman: And finally- any advice for other Electronic Arts customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Electronic Arts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Electronic Arts customer service problem that occurred on November 14th, 2017.