my Facebook is not working can u help me please...
A Facebook customer review by GetHuman user ~Mai zeeper from November 27th, 2017
Background on ~Mai zeeper's case
GetHuman: ~Mai zeeper - can you tell our other Facebook customers when your case took place?
~Mai zeeper: Yes. It was morning, on November 24th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Mai zeeper a list of common Facebook problems)
~Mai zeeper: "Can't Receive Code to Reset" was why I was trying to contact.
~Mai zeeper's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mai zeeper: my Facebook is not working can u help me please please and I want this Facebook to work today can u help me
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Mai zeeper: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mai zeeper: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Mai zeeper: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Mai zeeper: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mai zeeper taken from his Facebook customer service problem that occurred on November 24th, 2017.