First Premier Bank: After having a Premier cridit card for two year...
A First Premier Bank customer review by GetHuman user ~unhappy ex customer from November 16th, 2017
Background on ~unhappy ex customer's case
GetHuman: ~unhappy ex customer - can you tell our other First Premier Bank customers when your case took place?
~unhappy ex customer: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to First Premier Bank, and if so, how?
GetHuman: And which of these common First Premier Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy ex customer a list of common First Premier Bank problems)
~unhappy ex customer: "Setup an account" was why I was trying to call.
~unhappy ex customer's review of First Premier Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's First Premier Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy ex customer: After having a Premier cridit card for two years I decided to cancel it on my own. My credit history was PERFECT with Premier and anyone else I have accounts with. Everytime I have dealt with Premier on the telephone, I have spoken to the rudest people ever! I have now been declined for a $***.** limit card. After two years of totally loyal and excellant payment history. Thanks Premier Bank for making me feel worthless! Maybe I dont need them anyway!!!
GetHuman: Let's quantify your experience contacting First Premier Bank. On a scale of 1 to 5, how easy is it go get help on a First Premier Bank problem?
~unhappy ex customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy ex customer: I'd give them a four out of five on communication.
GetHuman: And what about First Premier Bank's ability to quickly and effectively address your problem?
~unhappy ex customer: For that I would say five out of five.
GetHuman: And finally- any advice for other First Premier Bank customers?
~unhappy ex customer: Call them early in the day or late. Don't forget any personal or account information you might need for First Premier Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy ex customer taken from his First Premier Bank customer service problem that occurred on November 11th, 2017.