Fisher-Price: Fisher Price Nature's Touch Cradle Swing, purch...
A Fisher-Price customer review by GetHuman user GetHuman-299053 from November 4th, 2017
Background on GetHuman-299053's case
GetHuman: GetHuman-299053 - can you tell our other Fisher-Price customers when your case took place?
GetHuman-299053: Yup. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Fisher-Price, and if so, how?
GetHuman: And which of these common Fisher-Price customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-299053 a list of common Fisher-Price problems)
GetHuman-299053: "Complaint" was why I was trying to call.
GetHuman-299053's review of Fisher-Price customer service
GetHuman: So how would you sum up your experience for GetHuman's Fisher-Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-299053: Fisher Price Nature's Touch Cradle Swing, purchased for around $***, motor housing gone bad, will only sell you one for approx $**, or $** * shipping and Handling if you stay on phone long enough. This part should be replaced FREE, Do not buy their cradle swings if you expect to use them for one than one child, or if you expect a quality product and good customer service
GetHuman: Let's quantify your experience contacting Fisher-Price. On a scale of 1 to 5, how easy is it go get help on a Fisher-Price problem?
GetHuman-299053: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-299053: I'd give them a five out of five on communication.
GetHuman: And what about Fisher-Price's ability to quickly and effectively address your problem?
GetHuman-299053: For that I would say five out of five.
GetHuman: And finally- any advice for other Fisher-Price customers?
GetHuman-299053: Call them early in the day or late. Don't forget any personal or account information you might need for Fisher-Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-299053 taken from his Fisher-Price customer service problem that occurred on October 27th, 2017.