Ford Motor Credit: I talked to * nice ladies & they did their Job...
A Ford Motor Credit customer review by GetHuman user ~Jan Wrisinger from November 10th, 2017
Background on ~Jan Wrisinger's case
GetHuman: ~Jan Wrisinger - can you tell our other Ford Motor Credit customers when your case took place?
~Jan Wrisinger: Sure. It was evening, on October 31st.
GetHuman: Did you reach out to Ford Motor Credit, and if so, how?
GetHuman: And which of these common Ford Motor Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Jan Wrisinger a list of common Ford Motor Credit problems)
~Jan Wrisinger: "Eligibility question" was why I was trying to call.
~Jan Wrisinger's review of Ford Motor Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford Motor Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jan Wrisinger: I talked to * nice ladies & they did their Job very professionally.Ilove my f-*** supercrew lariet its a beautiful red it rides like a dream even tho my truck is * years old it still looks brand new I pay for things as the book says othewise I have not spent a penny for repairs .thank you for making such a beautiful truck I envy the person that is going to buy my beautiful FORD TRUCK I have been so pleased & thanks again for the wonderful service I bought my truck at Versailles Mo. they gave me fantastic service for * years then my husbands illness brought us to Blue Springs MO.& they have given me excellent service, always so nice & polite I have moved into a retirement center its beautiful here but I am sorry that my driving days are probably over over God Bless America & the Ford Motor Company yous truly Jan Wrisinger...
GetHuman: Let's quantify your experience contacting Ford Motor Credit. On a scale of 1 to 5, how easy is it go get help on a Ford Motor Credit problem?
~Jan Wrisinger: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jan Wrisinger: I'd give them a three out of five on communication.
GetHuman: And what about Ford Motor Credit's ability to quickly and effectively address your problem?
~Jan Wrisinger: For that I would say five out of five.
GetHuman: And finally- any advice for other Ford Motor Credit customers?
~Jan Wrisinger: Call them early in the day or late. Don't forget any personal or account information you might need for Ford Motor Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jan Wrisinger taken from his Ford Motor Credit customer service problem that occurred on October 31st, 2017.