Ford: HELLO EVERYONE, I AM FROM CORDOBA-ARGENTINA AND...
A Ford customer review by GetHuman user ~PABLO from November 22nd, 2017
Background on ~PABLO's case
GetHuman: ~PABLO - can you tell our other Ford customers when your case took place?
~PABLO: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Ford, and if so, how?
GetHuman: And which of these common Ford customer issues best describes the reason you wanted to talk to them?
(Shows ~PABLO a list of common Ford problems)
~PABLO: "Where to buy" was why I was trying to call.
~PABLO's review of Ford customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PABLO: HELLO EVERYONE, I AM FROM CORDOBA-ARGENTINA AND I AM TRYING TO COMMUNICATE WITH FORD HEADQUARTERS UNITED STATES, to tell them MY CASE AS IN ARGENTINA IS COSTING ME A LOT TO SOLVE MY PROBLEM WITH THIS COMPANY ARGENTINA. *********** DAY BUY A TRUCK FORD RANGER XLT DOUBLE CAB *X* CONSECIONARIA AN OFFICIAL OF FORD, ALOS * DAYS OF RECEIVED WHEN TAKE A WASH FIRST DISCOVER THAT THE TRUCK WAS IN VARIOUS PARTS repainted, * DOORS * GUARDAVARRO * GUARDAVARRO varnish STAINED WITH THE TWO REAR DOORS dusted PAINTING, STRIPES IN THE REAR DOOR INSIDE, PROBLEMS WITH THE AUDIO SYSTEM, AIR INLET AT THE DOOR OF THE DRIVER AND SOME MINOR SCRATCHES OS* SINCE THAT DAY TODAY IS TO COME ASKING THAT MAKES NO LONGER CONSECIONARIA resivir FAVORABLE RESPONSE IS ZERO TO BUY FIRST KILOMETRO IMAGINE HOW I FEEL FROM A PRO AND I HOPE MY ANSWER AND HOPE THAT IF A COMPANY WORLD KNOW HOW YOU GIVE ME A GREETINGS AND THANKS ANSWER ANSWER. *PABLO VILLA JAVIER RUBIO-DAM-CORDOBA-ARGENTINA-TEL :*****-******
GetHuman: Let's quantify your experience contacting Ford. On a scale of 1 to 5, how easy is it go get help on a Ford problem?
~PABLO: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PABLO: I'd give them a four out of five on communication.
GetHuman: And what about Ford's ability to quickly and effectively address your problem?
~PABLO: For that I would say five out of five.
GetHuman: And finally- any advice for other Ford customers?
~PABLO: Call them early in the day or late. Don't forget any personal or account information you might need for Ford to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PABLO taken from his Ford customer service problem that occurred on November 16th, 2017.