Ford: complaint about gas mileage. (again) as low as...
A Ford customer review by GetHuman user ~old boat from November 18th, 2017
Background on ~old boat's case
GetHuman: ~old boat - can you tell our other Ford customers when your case took place?
~old boat: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Ford, and if so, how?
GetHuman: And which of these common Ford customer issues best describes the reason you wanted to talk to them?
(Shows ~old boat a list of common Ford problems)
~old boat: "Repairs" was why I was trying to call.
~old boat's review of Ford customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~old boat: complaint about gas mileage. (again) as low as f*** w**** gas engine. maintained by ford standards. complained about when under warranty, got no realistic answers. many receipts of real world mileage.
GetHuman: Let's quantify your experience contacting Ford. On a scale of 1 to 5, how easy is it go get help on a Ford problem?
~old boat: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~old boat: I'd give them a four out of five on communication.
GetHuman: And what about Ford's ability to quickly and effectively address your problem?
~old boat: For that I would say three out of five.
GetHuman: And finally- any advice for other Ford customers?
~old boat: Call them early in the day or late. Don't forget any personal or account information you might need for Ford to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~old boat taken from his Ford customer service problem that occurred on November 9th, 2017.