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Frontier Airlines: OMG, this company is unbelievable. They should...

A Frontier Airlines customer review by GetHuman user ~hate frontier from November 26th, 2017

Background on ~hate frontier's case

GetHuman: ~hate frontier - can you tell our other Frontier Airlines customers when your case took place?

~hate frontier: Sure. It was morning, on November 16th.

GetHuman: Did you reach out to Frontier Airlines, and if so, how?

~hate frontier: I used the 801-401-9000 number I found for on the GetHuman Frontier Airlines customer phone number page I was on: Frontier Airlines Customer Service Phone Number

GetHuman: And which of these common Frontier Airlines customer issues best describes the reason you wanted to talk to them?

(Shows ~hate frontier a list of common Frontier Airlines problems)

~hate frontier: "Make a booking" was why I was trying to call.

~hate frontier's review of Frontier Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Frontier Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~hate frontier: OMG, this company is unbelievable. They should close shop and stop pretending to have any level of customer support. Please go out of business soon.

GetHuman: Let's quantify your experience contacting Frontier Airlines. On a scale of 1 to 5, how easy is it go get help on a Frontier Airlines problem?

~hate frontier: I'd give them a two out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~hate frontier: I'd give them a one out of five on communication.

GetHuman: And what about Frontier Airlines's ability to quickly and effectively address your problem?

~hate frontier: For that I would say one out of five.

GetHuman: And finally- any advice for other Frontier Airlines customers?

~hate frontier: Call them early in the day or late. Don't forget any personal or account information you might need for Frontier Airlines to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~hate frontier taken from his Frontier Airlines customer service problem that occurred on November 16th, 2017.

Frontier Airlines

2.08 of 5 stars | 202 reviews

Frontier Airlines Reviews Frontier Airlines's Phone Number All Frontier Airlines contact info

~hate frontier's Frontier Airlines Review

Difficulty of finding help

2 out of 5 stars

Quality of communication

1 out of 5 stars

Timeliness and professionalism

1 out of 5 stars

Overall customer service rating

1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Frontier Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Frontier Airlines in any way.

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