GE Appliances: I have a ge front load washer. it has not worke...
A GE Appliances customer review by GetHuman user GetHuman-300495 from November 19th, 2017
Background on GetHuman-300495's case
GetHuman: GetHuman-300495 - can you tell our other GE Appliances customers when your case took place?
GetHuman-300495: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to GE Appliances, and if so, how?
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-300495 a list of common GE Appliances problems)
GetHuman-300495: "Where to buy" was why I was trying to call.
GetHuman-300495's review of GE Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-300495: I have a ge front load washer. it has not worked right from the first day. I had purchased a warranty from abc thank god because this washer is a piece of junk they have sent out a repair man * times and have replaced just about everything on the machine. the last time ge sent someone out he said it is working right. I said it took over * hours to do a load and he said that is what it is supposed to do. energy saving my ***. I don't know about you but over * hours to do a load of wash again energy saving my ***. don't buy ge washers they are junk.
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
GetHuman-300495: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-300495: I'd give them a three out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
GetHuman-300495: For that I would say four out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
GetHuman-300495: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-300495 taken from his GE Appliances customer service problem that occurred on November 10th, 2017.