GE Consumer Relations: I talked to Steve, Employee No. ******, and wit...

A GE Consumer Relations customer review by GetHuman user ~Bill Cunningham from November 13th, 2017

Background on ~Bill Cunningham's case

GetHuman: ~Bill Cunningham - can you tell our other GE Consumer Relations customers when your case took place?
~Bill Cunningham: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to GE Consumer Relations, and if so, how?
~Bill Cunningham: I used the 800-386-1215 number I found for on the GetHuman GE Consumer Relations customer phone number page I was on: GE Consumer Relations Customer Service Phone Number
GetHuman: And which of these common GE Consumer Relations customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill Cunningham a list of common GE Consumer Relations problems)
~Bill Cunningham: "Where to buy" was why I was trying to call.

~Bill Cunningham's review of GE Consumer Relations customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Consumer Relations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill Cunningham: I talked to Steve, Employee No. ******, and within a few minutes he settled a dispute for me that I had been trying to settle with * or * female employees for over * *months. I think you have a great employee here. Signed*Bill Cunningham
GetHuman: Let's quantify your experience contacting GE Consumer Relations. On a scale of 1 to 5, how easy is it go get help on a GE Consumer Relations problem?
~Bill Cunningham: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill Cunningham: I'd give them a four out of five on communication.
GetHuman: And what about GE Consumer Relations's ability to quickly and effectively address your problem?
~Bill Cunningham: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Consumer Relations customers?
~Bill Cunningham: Call them early in the day or late. Don't forget any personal or account information you might need for GE Consumer Relations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill Cunningham taken from his GE Consumer Relations customer service problem that occurred on November 9th, 2017.

GE Consumer Relations

3.23 of 5 stars | 72 reviews

~Bill Cunningham's GE Consumer Relations Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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