Gateway Computers: your computers ****. they won't run and it is b...
A Gateway Computers customer review by GetHuman user GetHuman-405534 from November 18th, 2017
Background on GetHuman-405534's case
GetHuman: GetHuman-405534 - can you tell our other Gateway Computers customers when your case took place?
GetHuman-405534: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Gateway Computers, and if so, how?
GetHuman: And which of these common Gateway Computers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-405534 a list of common Gateway Computers problems)
GetHuman-405534: "Complaint" was why I was trying to call.
GetHuman-405534's review of Gateway Computers customer service
GetHuman: So how would you sum up your experience for GetHuman's Gateway Computers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-405534: your computers ****. they won't run and it is brand new computer that just came out called NV, well they are pieces of ****.
GetHuman: Let's quantify your experience contacting Gateway Computers. On a scale of 1 to 5, how easy is it go get help on a Gateway Computers problem?
GetHuman-405534: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-405534: I'd give them a four out of five on communication.
GetHuman: And what about Gateway Computers's ability to quickly and effectively address your problem?
GetHuman-405534: For that I would say three out of five.
GetHuman: And finally- any advice for other Gateway Computers customers?
GetHuman-405534: Call them early in the day or late. Don't forget any personal or account information you might need for Gateway Computers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-405534 taken from his Gateway Computers customer service problem that occurred on November 15th, 2017.