Georgia Natural Gas: I had a appointment for gas connection between...
A Georgia Natural Gas customer review by GetHuman user ~Devi from November 13th, 2017
Background on ~Devi's case
GetHuman: ~Devi - can you tell our other Georgia Natural Gas customers when your case took place?
~Devi: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Georgia Natural Gas, and if so, how?
GetHuman: And which of these common Georgia Natural Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~Devi a list of common Georgia Natural Gas problems)
~Devi: "Book appointment" was why I was trying to call.
~Devi's review of Georgia Natural Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Natural Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Devi: I had a appointment for gas connection between *:**Am- **:** I took leave for that day because they told me someone need to be in home when when they come. I waited from *:** Am till ** noon but they did not came and I gave a call and reminded them that they have appointment between *:**- **:** . They told me the technician will arrive shortly I waited and waited all day long but the technician never show up. I call them again the lady who pick up the phone was so so rude . What a **** staff Georgia natural gas got. It was so hopeless. This people don't care about costumer. I advice every think twice before ordering natural gas with Georgia natural gas.
GetHuman: Let's quantify your experience contacting Georgia Natural Gas. On a scale of 1 to 5, how easy is it go get help on a Georgia Natural Gas problem?
~Devi: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Devi: I'd give them a one out of five on communication.
GetHuman: And what about Georgia Natural Gas's ability to quickly and effectively address your problem?
~Devi: For that I would say one out of five.
GetHuman: And finally- any advice for other Georgia Natural Gas customers?
~Devi: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Natural Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Devi taken from his Georgia Natural Gas customer service problem that occurred on November 11th, 2017.