Globe Life Insurance: your recording says my experation is wrong on m...
A Globe Life Insurance customer review by GetHuman user ~edna chapman from November 16th, 2017
Background on ~edna chapman's case
GetHuman: ~edna chapman - can you tell our other Globe Life Insurance customers when your case took place?
~edna chapman: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~edna chapman a list of common Globe Life Insurance problems)
~edna chapman: "Cancel my policy" was why I was trying to call.
~edna chapman's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~edna chapman: your recording says my experation is wrong on my credit card so i cant do payment online and i cant get thru cust service to make corrections,this is mind blowing,horrible service!!!! happened last month also,so i still cant make payment!!! hire more workers,im cancel*ing this service,so so terrible service......
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~edna chapman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~edna chapman: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~edna chapman: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~edna chapman: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~edna chapman taken from his Globe Life Insurance customer service problem that occurred on November 13th, 2017.