Gmail: Hi,**Still me, so disappointed, its been * days...
A Gmail customer review by GetHuman user ~Abdul Rashir from November 25th, 2017
Background on ~Abdul Rashir's case
GetHuman: ~Abdul Rashir - can you tell our other Gmail customers when your case took place?
~Abdul Rashir: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to Gmail, and if so, how?
GetHuman: And which of these common Gmail customer issues best describes the reason you wanted to talk to them?
(Shows ~Abdul Rashir a list of common Gmail problems)
~Abdul Rashir: "Disabled Account" was why I was trying to contact.
~Abdul Rashir's review of Gmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Gmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Abdul Rashir: Hi,**Still me, so disappointed, its been * days today i complaint to you guys that our gmail accounts in our office has been disabled for no good reason and we still have not heard any response from you guys neither by email nor fone, we tried calling your customer services numbers to no avail. We cannot do in our office without these accounts (...etc) our customers have been kept waiting just because of you guys, no reply to our complaint nor pickin up our fone calls nor activating our accounts, in God name can dis problem be solve as soon as possible? thanks for your understanding. Since our Gmail account has been disabled contact us thru (V*****@***.com)**Best Regards
GetHuman: Let's quantify your experience contacting Gmail. On a scale of 1 to 5, how easy is it go get help on a Gmail problem?
~Abdul Rashir: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Abdul Rashir: I'd give them a one out of five on communication.
GetHuman: And what about Gmail's ability to quickly and effectively address your problem?
~Abdul Rashir: For that I would say three out of five.
GetHuman: And finally- any advice for other Gmail customers?
~Abdul Rashir: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Abdul Rashir taken from his Gmail customer service problem that occurred on November 23rd, 2017.