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No one to speak to.I have an american green dot...

A Green Dot customer review by GetHuman user ~Robert Saliba from November 26th, 2017

Background on ~Robert Saliba's case

GetHuman: ~Robert Saliba - can you tell our other Green Dot customers when your case took place?

~Robert Saliba: Yes I can. It was late at night, on November 21st.

GetHuman: Did you reach out to Green Dot, and if so, how?

~Robert Saliba: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number

GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?

(Shows ~Robert Saliba a list of common Green Dot problems)

~Robert Saliba: "Card Activation" was why I was trying to call.

~Robert Saliba's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Robert Saliba: No one to speak to.I have an american green dot given as a **th and I live in Canada. I just need to speak to someone and there is no way to get in touch with anyone. My email is *****@***.com (Robert Saliba)

GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?

~Robert Saliba: I'd give them a two out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Robert Saliba: I'd give them a one out of five on communication.

GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?

~Robert Saliba: For that I would say four out of five.

GetHuman: And finally- any advice for other Green Dot customers?

~Robert Saliba: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Robert Saliba taken from his Green Dot customer service problem that occurred on November 21st, 2017.

Green Dot

1.48 of 5 stars | 352 reviews

Green Dot Reviews Green Dot's Phone Number All Green Dot contact info

~Robert Saliba's Green Dot Review

Difficulty of finding help

2 out of 5 stars

Quality of communication

1 out of 5 stars

Timeliness and professionalism

4 out of 5 stars

Overall customer service rating

2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Dot in any way.

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