Green Dot: Please people don't waste your time getting a g...
A Green Dot customer review by GetHuman user ~a pissed off customer from November 24th, 2017
Background on ~a pissed off customer's case
GetHuman: ~a pissed off customer - can you tell our other Green Dot customers when your case took place?
~a pissed off customer: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~a pissed off customer a list of common Green Dot problems)
~a pissed off customer: "Question" was why I was trying to call.
~a pissed off customer's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a pissed off customer: Please people don't waste your time getting a green dot moneypak card its a waste of time. There customer service *****,and it would take you at least three or four numbers just to speak to a live person. If you lose your card they would not even give your money back,and they won't even let you know where was the money spent.Your best bet get a MoneyGram or get a money order don't waste your time with the green dot moneypak. They would Rob you blind.
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~a pissed off customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a pissed off customer: I'd give them a four out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~a pissed off customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~a pissed off customer: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a pissed off customer taken from his Green Dot customer service problem that occurred on November 21st, 2017.