Don't waste ur money! Groupon over sells bc the...
A Groupon customer review by GetHuman user ~Starr from November 16th, 2017
Background on ~Starr's case
GetHuman: ~Starr - can you tell our other Groupon customers when your case took place?
~Starr: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Starr a list of common Groupon problems)
~Starr: "Setup service" was why I was trying to contact.
~Starr's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Starr: Don't waste ur money! Groupon over sells bc they are greedy and then the business's end up getting all the bad feedback!!! Groupon should care about the clients and try to accommodate them by being more professional and educated when it comes to numbers!!!! My recommendation is to all businesses do ur marketing another way because in the end groupon will end up hurting ur business more than helping it...
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Starr: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Starr: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Starr: For that I would say four out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Starr: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Starr taken from his Groupon customer service problem that occurred on November 8th, 2017.