Groupon: People these reviews are ***% accurate!! They a...
A Groupon customer review by GetHuman user ~Johnny Mahan from November 25th, 2017
Background on ~Johnny Mahan's case
GetHuman: ~Johnny Mahan - can you tell our other Groupon customers when your case took place?
~Johnny Mahan: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny Mahan a list of common Groupon problems)
~Johnny Mahan: "Voucher Code Won't Work" was why I was trying to contact.
~Johnny Mahan's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny Mahan: People these reviews are ***% accurate!! They are crooks. Customer support is you waiting on hold for no one to answer. the reviews that say they were helped are ******* lies!
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Johnny Mahan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny Mahan: I'd give them a four out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Johnny Mahan: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Johnny Mahan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny Mahan taken from his Groupon customer service problem that occurred on November 22nd, 2017.