H2O Wireless: i have h** wireless service, since i star it i...
A H2O Wireless customer review by GetHuman user ~hope they fix it from November 16th, 2017
Background on ~hope they fix it's case
GetHuman: ~hope they fix it - can you tell our other H2O Wireless customers when your case took place?
~hope they fix it: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~hope they fix it a list of common H2O Wireless problems)
~hope they fix it: "Cancel service" was why I was trying to call.
~hope they fix it's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hope they fix it: i have h** wireless service, since i star it i notice that my internet was kind of slow, so call them and they toll me to turn off and on my iphone. and after that my problem will be fix. but no dint happen so i been calling and calling about this, and they just can't fix their internet problem after a while some one call me saying that he was a technician and he will fix the problem, the phone works while the guy was an the phone with me. after he hang up the magic was gone. PLZ H** FIX THIS PROBLEM FOR REAL.......
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~hope they fix it: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hope they fix it: I'd give them a one out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~hope they fix it: For that I would say one out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~hope they fix it: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hope they fix it taken from his H2O Wireless customer service problem that occurred on November 11th, 2017.