H2O Wireless: tener mas calidad en su servicio a tecnico*que...
A H2O Wireless customer review by GetHuman user ~Martin romero from November 15th, 2017
Background on ~Martin romero's case
GetHuman: ~Martin romero - can you tell our other H2O Wireless customers when your case took place?
~Martin romero: Yeah. It was afternoon, on November 5th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Martin romero a list of common H2O Wireless problems)
~Martin romero: "Overcharge/Strange charge" was why I was trying to call.
~Martin romero's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Martin romero: tener mas calidad en su servicio a tecnico*que se tardan de ** a ** horas o mas, que en lo personal no me an resuelto mi problema desde el dia ** de febrero asta esta fecha no me an podido configurar el sitio web y el de fotos
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Martin romero: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Martin romero: I'd give them a one out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Martin romero: For that I would say three out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Martin romero: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Martin romero taken from his H2O Wireless customer service problem that occurred on November 5th, 2017.