Haband: BAD BUSINESS!!! HORRIBLE COMPANY! My disabled...
A Haband customer review by GetHuman user ~Haband Hater from November 7th, 2017
Background on ~Haband Hater's case
GetHuman: ~Haband Hater - can you tell our other Haband customers when your case took place?
~Haband Hater: Yes. It was evening, on November 4th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~Haband Hater a list of common Haband problems)
~Haband Hater: "Make a purchase" was why I was trying to call.
~Haband Hater's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Haband Hater: BAD BUSINESS!!! HORRIBLE COMPANY! My disabled, **-year-old grandmother ordered shoes. They were defective, falling apart. She sent them back and they charged her $*.** for shipping. When she would not pay it, they added numerous late fees and also harassed her * days a week five to six phone calls every day. Still trying to resolve this issue.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~Haband Hater: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Haband Hater: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~Haband Hater: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
~Haband Hater: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Haband Hater taken from his Haband customer service problem that occurred on November 4th, 2017.