Hearst Magazines: Long wait time because I called on the *st of O...
A Hearst Magazines customer review by GetHuman user ~mag reader from November 18th, 2017
Background on ~mag reader's case
GetHuman: ~mag reader - can you tell our other Hearst Magazines customers when your case took place?
~mag reader: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows ~mag reader a list of common Hearst Magazines problems)
~mag reader: "Update Account Info" was why I was trying to call.
~mag reader's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mag reader: Long wait time because I called on the *st of Oct. and a lot of people are responding to holiday subscription orders.
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
~mag reader: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mag reader: I'd give them a three out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
~mag reader: For that I would say four out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
~mag reader: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mag reader taken from his Hearst Magazines customer service problem that occurred on November 11th, 2017.