Houston Chronicle: Nice woman Tanesha.Took my subscription informa...
A Houston Chronicle customer review by GetHuman user ~Pam Stark from November 18th, 2017
Background on ~Pam Stark's case
GetHuman: ~Pam Stark - can you tell our other Houston Chronicle customers when your case took place?
~Pam Stark: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Houston Chronicle, and if so, how?
GetHuman: And which of these common Houston Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~Pam Stark a list of common Houston Chronicle problems)
~Pam Stark: "Complaint" was why I was trying to call.
~Pam Stark's review of Houston Chronicle customer service
GetHuman: So how would you sum up your experience for GetHuman's Houston Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pam Stark: Nice woman Tanesha.Took my subscription information complaint.Told I would be contacted by "someone" who could "fix" it.Never heard from anyone.This was *******.
GetHuman: Let's quantify your experience contacting Houston Chronicle. On a scale of 1 to 5, how easy is it go get help on a Houston Chronicle problem?
~Pam Stark: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pam Stark: I'd give them a one out of five on communication.
GetHuman: And what about Houston Chronicle's ability to quickly and effectively address your problem?
~Pam Stark: For that I would say five out of five.
GetHuman: And finally- any advice for other Houston Chronicle customers?
~Pam Stark: Call them early in the day or late. Don't forget any personal or account information you might need for Houston Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pam Stark taken from his Houston Chronicle customer service problem that occurred on November 10th, 2017.