Houston Chronicle: ive had service and poke with a supervisor * d...
A Houston Chronicle customer review by GetHuman user ~stella knight from November 16th, 2017
Background on ~stella knight's case
GetHuman: ~stella knight - can you tell our other Houston Chronicle customers when your case took place?
~stella knight: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Houston Chronicle, and if so, how?
GetHuman: And which of these common Houston Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~stella knight a list of common Houston Chronicle problems)
~stella knight: "Refund" was why I was trying to call.
~stella knight's review of Houston Chronicle customer service
GetHuman: So how would you sum up your experience for GetHuman's Houston Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stella knight: ive had service and poke with a supervisor * days out of a week for two weeks. didn't get my delivery said they would take care and didnit so i discountinued
GetHuman: Let's quantify your experience contacting Houston Chronicle. On a scale of 1 to 5, how easy is it go get help on a Houston Chronicle problem?
~stella knight: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stella knight: I'd give them a three out of five on communication.
GetHuman: And what about Houston Chronicle's ability to quickly and effectively address your problem?
~stella knight: For that I would say two out of five.
GetHuman: And finally- any advice for other Houston Chronicle customers?
~stella knight: Call them early in the day or late. Don't forget any personal or account information you might need for Houston Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stella knight taken from his Houston Chronicle customer service problem that occurred on November 9th, 2017.