Indiana Toll Road: Asked my question she answered it, and the wait...
A Indiana Toll Road customer review by GetHuman user ~Garrett from November 21st, 2017
Background on ~Garrett's case
GetHuman: ~Garrett - can you tell our other Indiana Toll Road customers when your case took place?
~Garrett: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Indiana Toll Road, and if so, how?
GetHuman: And which of these common Indiana Toll Road customer issues best describes the reason you wanted to talk to them?
(Shows ~Garrett a list of common Indiana Toll Road problems)
~Garrett: "Overcharge/Strange charge" was why I was trying to call.
~Garrett's review of Indiana Toll Road customer service
GetHuman: So how would you sum up your experience for GetHuman's Indiana Toll Road customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Garrett: Asked my question she answered it, and the wait was less then a min.
GetHuman: Let's quantify your experience contacting Indiana Toll Road. On a scale of 1 to 5, how easy is it go get help on a Indiana Toll Road problem?
~Garrett: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Garrett: I'd give them a three out of five on communication.
GetHuman: And what about Indiana Toll Road's ability to quickly and effectively address your problem?
~Garrett: For that I would say four out of five.
GetHuman: And finally- any advice for other Indiana Toll Road customers?
~Garrett: Call them early in the day or late. Don't forget any personal or account information you might need for Indiana Toll Road to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Garrett taken from his Indiana Toll Road customer service problem that occurred on November 17th, 2017.