Indianapolis Power & Light Co: I'm a small local business owner that had fraud...
A Indianapolis Power & Light Co customer review by GetHuman user ~Small Business from November 2nd, 2017
Background on ~Small Business's case
GetHuman: ~Small Business - can you tell our other Indianapolis Power & Light Co customers when your case took place?
~Small Business: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to Indianapolis Power & Light Co, and if so, how?
GetHuman: And which of these common Indianapolis Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Small Business a list of common Indianapolis Power & Light Co problems)
~Small Business: "Cancel service" was why I was trying to call.
~Small Business's review of Indianapolis Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Small Business: I'm a small local business owner that had fraud on my checking account!Power was diconnected!several calls from the bank and the shop!By the way below freezing temperatures!Almost ** hrs. still no power after bill was paid!Great Customer Service no way!! Lost business and employees not getting to work in slow economy!I just wanted to say thanks!
GetHuman: Let's quantify your experience contacting Indianapolis Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Power & Light Co problem?
~Small Business: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Small Business: I'd give them a five out of five on communication.
GetHuman: And what about Indianapolis Power & Light Co's ability to quickly and effectively address your problem?
~Small Business: For that I would say one out of five.
GetHuman: And finally- any advice for other Indianapolis Power & Light Co customers?
~Small Business: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Small Business taken from his Indianapolis Power & Light Co customer service problem that occurred on November 1st, 2017.