KFC: ordered *pc chicken nugget special, complaint...
A KFC customer review by GetHuman user ~manny lopez from November 11th, 2017
Background on ~manny lopez's case
GetHuman: ~manny lopez - can you tell our other KFC customers when your case took place?
~manny lopez: Sure. It was middle of the night, on November 6th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~manny lopez a list of common KFC problems)
~manny lopez: "Make a reservation" was why I was trying to call.
~manny lopez's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~manny lopez: ordered *pc chicken nugget special, complaint: *. only had * sauces available *.*found hair in my nuggets. *. tables looked as if never cleaned. *. broken booth table broken about * months ago still broken. *. whole building appears to be uncared for. *. wallpaper coming off wall and some spots being held up by nails. *. ceiling rain stains on ceilings in main dining room and restroom (mens). *. mens restroom filthy and no toilet paper. store *F******. would not eat here again. and would like to have a followup from KFC e-mail M*****@***.com
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~manny lopez: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~manny lopez: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~manny lopez: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
~manny lopez: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~manny lopez taken from his KFC customer service problem that occurred on November 6th, 2017.