KFC: we ordered the special $*.** chiken nuggets, wh...
A KFC customer review by GetHuman user ~bitter in tx from November 6th, 2017
Background on ~bitter in tx's case
GetHuman: ~bitter in tx - can you tell our other KFC customers when your case took place?
~bitter in tx: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~bitter in tx a list of common KFC problems)
~bitter in tx: "Missing Delivery" was why I was trying to call.
~bitter in tx's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bitter in tx: we ordered the special $*.** chiken nuggets, who no one there knew about it, it had to be approved by mgmt, the ads were on the doors. also, thee was a ad that if you did not get a receipt, your meal was free. we did not get one and when i conforted them, they said they could print up one. i was so mad by then, also the a*c was not working which didnt seem to bother them, i just walked out. i have lived here all my life and knew the dewitts personally. i live in nacogdoches,tx. i will not go back there ever again and will tell others about the treatment i received along w* my sister.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~bitter in tx: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bitter in tx: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~bitter in tx: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
~bitter in tx: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bitter in tx taken from his KFC customer service problem that occurred on November 1st, 2017.