needed email address the kindle was registered...
A Kindle customer review by GetHuman user ~pissed off from November 20th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other Kindle customers when your case took place?
~pissed off: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Kindle, and if so, how?
GetHuman: And which of these common Kindle customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Kindle problems)
~pissed off: "Repairs" was why I was trying to call.
~pissed off's review of Kindle customer service
GetHuman: So how would you sum up your experience for GetHuman's Kindle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: needed email address the kindle was registered under. of course I didn't know because it's my daughters kindle and she was in bed. easier to get into fort knox. tech sounded like he was speaking through a voice box.
GetHuman: Let's quantify your experience contacting Kindle. On a scale of 1 to 5, how easy is it go get help on a Kindle problem?
~pissed off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a two out of five on communication.
GetHuman: And what about Kindle's ability to quickly and effectively address your problem?
~pissed off: For that I would say five out of five.
GetHuman: And finally- any advice for other Kindle customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Kindle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Kindle customer service problem that occurred on November 16th, 2017.