LabCorp: Most unprofessional and rude receptionist. Orde...
A LabCorp customer review by GetHuman user ~art nerd from November 17th, 2017
Background on ~art nerd's case
GetHuman: ~art nerd - can you tell our other LabCorp customers when your case took place?
~art nerd: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~art nerd a list of common LabCorp problems)
~art nerd: "I need my results" was why I was trying to call.
~art nerd's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~art nerd: Most unprofessional and rude receptionist. Ordered me around, never greeted me or said thank you. Would not take my drawn sample but told me to take it "to the back". Never got her sorry butt up out of the chair. Horrible service and I will not go back.
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~art nerd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~art nerd: I'd give them a five out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~art nerd: For that I would say three out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~art nerd: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~art nerd taken from his LabCorp customer service problem that occurred on November 11th, 2017.