Light In The Box: Desde noviembre hice mi pedido y no me ha llega...
A Light In The Box customer review by GetHuman user ~Kevin Montoya Jordán from November 25th, 2017
Background on ~Kevin Montoya Jordán 's case
GetHuman: ~Kevin Montoya Jordán - can you tell our other Light In The Box customers when your case took place?
~Kevin Montoya Jordán : Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin Montoya Jordán a list of common Light In The Box problems)
~Kevin Montoya Jordán : "Returns" was why I was trying to contact.
~Kevin Montoya Jordán 's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin Montoya Jordán : Desde noviembre hice mi pedido y no me ha llegado nada y en mi cuenta aparece enviado y entregado! No sean mentirosos
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~Kevin Montoya Jordán : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin Montoya Jordán : I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~Kevin Montoya Jordán : For that I would say four out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~Kevin Montoya Jordán : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin Montoya Jordán taken from his Light In The Box customer service problem that occurred on November 16th, 2017.