Light In The Box: I ordered a dress thats out of stock in they to...
A Light In The Box customer review by GetHuman user ~nakita carter from November 23rd, 2017
Background on ~nakita carter's case
GetHuman: ~nakita carter - can you tell our other Light In The Box customers when your case took place?
~nakita carter: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~nakita carter a list of common Light In The Box problems)
~nakita carter: "Change order" was why I was trying to contact.
~nakita carter's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nakita carter: I ordered a dress thats out of stock in they took money off my debit card but havent returned my money. I want my money not no store credit. I have no way to contact these company, but I will get the police involve in sue
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~nakita carter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nakita carter: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~nakita carter: For that I would say four out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~nakita carter: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nakita carter taken from his Light In The Box customer service problem that occurred on November 22nd, 2017.