Light In The Box: j'aurais besoin de savoir pour un colis jai rec...

A Light In The Box customer review by GetHuman user ~julien espagnet from November 14th, 2017

Background on ~julien espagnet's case

GetHuman: ~julien espagnet - can you tell our other Light In The Box customers when your case took place?
~julien espagnet: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~julien espagnet: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~julien espagnet a list of common Light In The Box problems)
~julien espagnet: "Change order" was why I was trying to contact.

~julien espagnet's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~julien espagnet: j'aurais besoin de savoir pour un colis jai recu par litghinthebox car il et endommager et casser coment faire pour me renvoyer a autre car moi jai payer chere et pouver vous me contacter c'est mr espagnet julien mon num de tel portable et ********** car sinon je porte plainte merci urgnet apeler
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~julien espagnet: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~julien espagnet: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~julien espagnet: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~julien espagnet: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~julien espagnet taken from his Light In The Box customer service problem that occurred on November 4th, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~julien espagnet's Light In The Box Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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