LinkedIn: I had some questions about upgrading my account...
A LinkedIn customer review by GetHuman user ~Bob Murray from November 17th, 2017
Background on ~Bob Murray's case
GetHuman: ~Bob Murray - can you tell our other LinkedIn customers when your case took place?
~Bob Murray: Yes. It was late at night, on November 6th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Murray a list of common LinkedIn problems)
~Bob Murray: "Complaint" was why I was trying to contact.
~Bob Murray's review of LinkedIn customer service
GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Murray: I had some questions about upgrading my account for the $*** a year membership. I could NEVER find a human being to talk to. LinkedIn you just that money.
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
~Bob Murray: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Murray: I'd give them a five out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
~Bob Murray: For that I would say four out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
~Bob Murray: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Murray taken from his LinkedIn customer service problem that occurred on November 6th, 2017.